Getting Help

This guide covers the support channels and resources available for CP Locations.

Documentation

Start with the documentation for answers to common questions:

• FAQ — Frequently asked questions
• Troubleshooting — Common issues and solutions
• Settings — Plugin configuration reference

Support Portal

For issues not covered in the documentation, contact support through the ChurchPlugins support portal:

1. Visit churchplugins.com/support
2. Submit a support ticket describing your issue
3. Include the following details:
   • WordPress version
   • CP Locations version
   • A description of the problem
   • Steps to reproduce the issue
   • Any error messages or screenshots

Premium license holders receive priority support.

Community Resources

• ChurchPlugins Website — churchplugins.com for product updates, tutorials, and blog posts

Before Contacting Support

To help resolve your issue quickly:

1. Check the documentation — Many common questions are answered in the FAQ and Troubleshooting guides
2. Update to the latest version — Ensure CP Locations and WordPress are up to date
3. Test for plugin conflicts — Temporarily deactivate other plugins to see if the issue persists
4. Check browser console — For frontend issues, open the browser developer console (F12) and note any errors
5. Test the REST API — Visit https://yoursite.com/wp-json/cp-locations/v1/locations to verify the API is accessible